Give exhibitors access to their portal
Invite a main contact, understand company roles and resolve access problems.
Step by step
- Open the company’s portal access section. If there is no main contact, invite the person who will manage access for the company.
- Enter their work email and create the invitation. Check the delivery information shown; if email is not configured, copy and share the personal invitation link yourself.
- Ask the recipient to accept the invitation using their own account. An invitation pending acceptance is not an active membership.
- Review company members and roles. The primary contact can appoint managers and transfer their role; managers can invite and remove collaborators.
Check your work
The intended recipient appears as a member after acceptance. Company portal access applies across that company’s editions.
If something looks wrong
A badge does not grant portal access. For an expired or unused invitation, review pending invitations and use the renewal action when appropriate.
Still need a hand? Contact the SummitBase team with the edition and the action you were trying to complete.